Recently, the delivery executives of one of India’s leading food delivery platforms Swiggy went on a strike, as their commissions and incentives were drastically cut-down. They voiced their opinion to the press, regarding their situation.
Now, popular actress Sanam Shetty has come upfront, giving out her voice for all the Swiggy Executives who have been under strike. Sanam Shetty posted a long message on her Instagram handle, tagging Swiggy’s official account to take action. She also posted a part of her Instagram post on her Twitter handle.
A part of Sanam Shetty’s post read “Swiggy staff have worked under extreme conditions risking their own lives but are facing this crisis now. Swiggy Delivery cuts Frm Rs.40 to Rs.15 (within 4Km radius) & peak cuts hv left the staff severely cash crunched. @swiggy_in plz accept their pleas. #swiggystrikechennai.”
Reacting to the strike, Swiggy India has now released a long statement, stating how the delivery executives have always been a backbone of Swiggy. A part of their statement read "Reports quoting that Swiggy’s delivery partners in Chennai earn Rs 15 per order are inaccurate. Most delivery partners who actively delivered during the week made over Rs 45 per order. In fact, the highest performing partners made over Rs 100 per order across the entire week. It is important to note that the service fee per order is based on multiple factors to adequately compensate our partners including distance travelled, waiting time, customer experience, shift completion and incentives. Regular competitive benchmarking shows that Swiggy’s delivery partners receive an industry-best service fee, even with this revised structure. This Rs. 15 component is ONLY ONE of the seven components of the payout. Naturally, zero active delivery partners in the city have earned only this component."
"As the food and essentials delivery segment continues to register an upward trend in orders and as the festive season approaches, we remain committed towards the well-being of our delivery partners. We are in constant touch with them and making headway in addressing their concerns and helping them understand their service fee payouts better."
Check out Sanam’s post here:
Swiggy staff have worked under extreme conditions risking their own lives but are facing this crisis now.
Swiggy Delivery cuts Frm Rs.40 to Rs.15 (within 4Km radius) & peak cuts hv left the staff severely cash crunched.@swiggy_in plz accept their pleas.#swiggystrikechennai pic.twitter.com/9PKdOqC1Br
— Sam Sanam Shetty (@SamSanamShetty1) August 17, 2020