A female customer on Monday demanded a Hindu representative from Bharti Airtel after a Muslim person was assigned to her. Pooja Singh raised a complaint on Monday, tagging Airtel, but when a Muslim representative replied back, Singh went on a rant.
Singh tweeted, "Dear Shohaib, as you’re a Muslim and I have no faith in your working ethics because Kuran may have different version for customer service, thus requesting you to assign a Hindu representative for my request. Thanks(sic)"
Twitter users were enraged after Airtel complied with her offensive demand. Jammu and Kashmir former CM responded to the tweet exchange and said he will not pay another penny to the company. Airtel finally reacted to the angry tweets and stated that it does not differentiate between its employees.
Hey, I most definitely appreciate you reaching out here! We’ll take a closer look into that & get back shortly with more information. Thank you, Shoaib
— Bharti Airtel India (@Airtel_Presence) June 18, 2018
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