Freshworks Announces Strategic Partnership With TCS - New Business And Job Opportunities? - Details!

For better growth and opportunities, Freshworks Inc. announced a strategic partnership with Tata Consultancy Services (TCS). 

This partnership will help in consulting business solutions organization, to jointly build and market new age marketing, help in sales, support, customer success, and ITSM solutions. Not Forgetting, it will also help to elevate end-user and employee experiences. 

Taking this as a big step, Sidharth Malik, Chief Revenue Officer at Freshworks said “Gone are the days when digital transformation projects took months to complete and years to deliver value. With cloud software like Freshworks, implementation could take as little as a few weeks and businesses will be able to see immediate benefits."

Further adding to the advantages in this partnership, Freshwork stated that TCS brings deep customer relationships, multiple-domain expertise and modern thinking in providing digital transformation experience for businesses which will make the bond stronger. 

While, Freshworks helps in a strong suite of products to upscale businesses by providing a cohesive experience to unify their marketing, sales and support functions, which is a big advantage that both the companies need now. 

Meanwhile, a statement from the company said TCS will provide its global experience with extensive market presence and deep contextual knowledge of customer engagement. TCS will also enable Freshworks to provide enterprise customers so that the company is able to move quickly and easily.

Giving his insight into this partnership, Akhilesh Tiwari, Global Head, Enterprise Application Services at (TCS) said, "Customer experience and relationship management continue to be a top priority for global businesses and a key element of the digital transformation journey. We are excited about this partnership and look forward to helping Freshworks customers pursue new growth opportunities and digitally transform their business.”